We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.
Our no quibbles returns policy means that if you're not 100% happy with any item we send to you, we'll happily exchange or refund it for you.
When you receive your item you have up to 100 days to change your mind and send it back to us.
We'll exchange or refund all items which:
- Are returned to us within 100 days of receipt.
- Are returned to us in perfect condition, with their original packaging and with the labels attached.
Your statutory rights are not affected.
How To Return
Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:
Returns Department
SportsShoes.com
1 The Park
Jubilee Way
Shipley
West Yorkshire
BD18 1QG
Please enclose your invoice or returns form, letting us know what action you would like us to take, eg. exchange or refund. This will help us to ensure we process your return quickly and efficiently.
You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.
If you have any enquiries about returning your item(s), please feel free to email us at
returns@sportsshoes.com
*Returns from EU and rest of the world. Please note that all returned items must be returned on a duty paid service. Any items returned via the duty unpaid option will not be accepted.
