Refunds

- We'll refund your item via your original payment method except in the case of payment by cash or postal order where we will refund you by cheque.
- We try our best to process all refunds within 24 hours of receipt, however during busy periods allow 7 working days for your refund.
- When we've completed your refund, we'll send you an email to let you know.
- Please note: Gift wrapping is non-refundable
- We will (where applicable) refund reasonable postage costs up to the value of £4.99 if there is a fault found with an item. (Terms and Conditions apply. Any refunds will be made after goods have been received and inspected. Proof of postage required.)