General

Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury. Where you deal as a consumer, nothing in the above exclusions or otherwise in these terms affects your statutory rights.

We make no representation that this site or its contents are appropriate or available for use in any locations outside of the United Kingdom. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the goods, our service to you or any other matter, please contact us as soon as possible.

If after our customer service team has investigated your complaint, it has not been resolved, you may refer the dispute to an Alternative Dispute Resolution (ADR) provider.

ADR is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. While we are not a member of any ADR scheme, an example of an ADR provider which you could choose is The Retail Ombudsman.

You can find more information about this provider at www.theretailombudsman.org.uk. If you are not satisfied with the outcome, you may still bring legal proceedings in a court. You can also choose to go to court and do not have to seek to resolve a dispute via ADR.

For further information, consumers can also contact a local Citizens Advice office.

These terms are governed by English law and (without affecting your other rights and remedies for example, in relation to ADR as explained above) you can bring legal proceedings in respect of the goods or these terms and conditions in the English courts.

If you live in Scotland, you can bring legal proceedings in respect of the products or these terms and conditions in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products or these terms and conditions in either the Northern Irish or the English courts.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods and the website. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.