International Delivery & Taxes
INTERNATIONAL DELIVERIES
The following prices apply for when paying in GBP(£)
EUROPE ZONE 1 - £7.99
Ireland
3-5 working days.
Mainland France
2-4 working days.
Germany
2-4 working days.
Italy
5-7 working days.
Mainland Spain
4-6 working days.
EUROPE ZONE 2 (REST OF EUROPE) - £7.99
10-14 working days.
USA - £12.00
7-10 working days.
AUSTRALIA - £15.00
7-10 working days.
REST OF THE WORLD - £25.00
10-14 working days.
EUROPE & REST OF WORLD DELIVERY
> Items are classed as missing in transit by our couriers if they haven't arrived within 14 days from the date of despatch.
> If your order hasn't arrived by the delivery estimate given on your dispatch email, please let us know and we'll contact our courier to locate it.
> The investigation can take up to 48 working hours to be completed from the date we contact the courier.
> In some cases we may ask you to complete a Lossage Form which will be sent to you via email.
> If your order contains many multiple items there may be an additional charge. If an additional charge applies we will contact you in advance of product despatch.
> For any more enquiries regarding postage costs and/or destinations please email customerservice@sportsshoes.com
> During busy times and bank holidays, delivery times may be extended.
> Delivery of parcels that have been requested to be gift wrapped can add an additional 24 working hours on to estimated delivery time. Excludes bank holidays.
> Orders placed after 5.00pm will be despatched the next working day.
> For example, if you place your order after 5.00pm GMT on a Friday or over the weekend, we'll despatch it the following Monday.
> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.
LOCAL AND IMPORT TAXES
> We’ve ensured that we’re able to provide the same great service as we did prior to Brexit. All parcels sent to EU Mainland (including Ireland) will be sent DDP (Duty Paid).
> This means that all VAT, import tax, and any customs charges are all being paid by us. There will be absolutely no difference in charges from before Brexit, to now.
> The price shown on our website for your order is all you will have to pay.
> All taxes and duties are included in the price for any order shipped to mainland EU. (Including Ireland)
> If you place an order for delivery outside of the EU, there may be import duties and taxes to pay to get your parcel as determined by local customs.
> Please note, we are not liable for any local or import taxes for orders outside of the EU.
NORWAY CUSTOMS AND IMPORT TAXES
> We’ve Insured that we’re able to provide the same great service as we did prior to Brexit by becoming a member of the VOEC Scheme. Therefore there will be no taxes or customs to pay providing you do not exceed the below limit.
> There is a limit of 3000kr per item.
> Any single items purchased over this value may be subject to duty charges upon delivery by the courier.
> We don't have the facility to provide you with a VOEC number or an invoice displaying the VAT, we provide this to our courier and they will provide these details to PostNord upon the parcel's arrival in Norway.