To cancel your order, we recommend that you contact our helpful UK based Customer Service team by phone on +44 (0)1274 530 530 as soon as you can after placing your order and we'll do our best to cancel your order before it's dispatched.

Our opening hours are:

Monday-Friday
9am - 5.30pm.

Saturdays
9am - 4.45pm

Sundays
Closed.

If you are contacting us outside of business hours please email us at customerservice@sportsshoes.com and mark your email subject as: URGENT - CHANGE TO ORDER

CANCELLING AFTER DISPATCH

If you change your mind before your order has been despatched, you can cancel within 14 days from the date we receive your order.

If you wish to cancel your order after dispatch, you'll need to wait until you receive your order and then follow our returns procedure HERE.

Please note: Rejecting your order from the carrier will cause a delay in receiving your refund. Please accept the parcel and contact us to arrange a return.