We work with our couriers who have a 97.8% accuracy for their 1 working day service and a 98% accuracy for their 2 working day service.

UNITED KINGDOM DELIVERIES

(INCLUDES CHANNEL ISLANDS, N.IRELAND, HIGHLANDS & IRELANDS)

 

Please note: The weight of your parcel may affect the postage cost. If this is the case we will contact you.

STANDARD DELIVERY

> UK Standard £4.99

> 2 working days when placed before 17:00 Monday - Friday.

> All standard orders placed before 5:00pm GMT Monday to Friday will be despatched that day.

> Orders placed after 5.00pm will be despatched the next working day.

> For example, if you place your order after 5.00pm GMT on a Friday or over the weekend, we'll despatch it the following Monday.

> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.

 

EXPRESS DELIVERY

> UK Express £6.99

> Next working day provided order is placed before 17:30 Monday to Friday.

> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.

> Any express orders placed after 5:30pm GMT on Friday will be despatched the following week.

BROOKS EXPRESS DELIVERY

> Free Shipping!

> 1-2 working day provided order is placed before 15:00 Monday to Friday.

> Please note: Brooks are responsible for delivering the item directly, and any delays are beyond our control.

> Any orders placed after 15:00pm GMT on Friday will be despatched the following week.

 

SATURDAY & SUNDAY DELIVERIES

 

STANDARD SATURDAY DELIVERY £9.99

Order will arrive between 9am and 6pm.

 

SATURDAY (BEFORE 10.30AM) £22.99

Order will arrive before 10.30am.

 

SATURDAY (BEFORE 12PM) £18.99

Order will arrive before 12pm.

 

TIMED SATURDAY DELIVERY

> This delivery option only applies to orders sent to the mainland UK, not Highlands and Islands.

> Please note: In the rare occurrence that your order is not delivered within the specified timeframe we will be happy to refund the difference between the postage you have paid against the amount we charge for standard delivery.

> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.

 

NON TIMED SATURDAY DELIVERY

> This delivery option applies to orders sent to the mainland UK, Northern Ireland, Jersey and Guernsey, Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses, all up to a weight of 2kg.

> Please note: In the rare occurrence that your order is not delivered within the specified timeframe we will be happy to refund the difference between the postage you have paid against the amount we charge for standard delivery.

> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.

 

SUNDAY DELIVERY £9.99

> Order will arrive between 9am and 6pm.

> Orders must be placed before 3pm on Friday to guarantee Saturday or Sunday delivery.

> Orders placed after 3pm on Friday will be delivered on the Saturday/Sunday of the following week.

 

SUNDAY DELIVERY

> This delivery option only applies to orders sent to the mainland UK, not Highlands and Islands.

> Bank holidays excluded.

> Please note: In the rare occurrence that your order is not delivered within the express, Saturday or Sunday delivery timeframe we will be happy to refund the difference between the postage you have paid against the amount we charge for standard delivery.

> Please note: Adverse weather conditions are beyond our control. We are not able to refund postage costs in the event of delays in delivery due to adverse weather conditions.

AVAILABILITY

The delivery times shown apply to items we currently have in stock. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the expected arrival date of the product.

YOU ONLY PAY DELIVERY ONCE

We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.

GIFT WRAPPING

Delivery of parcels that have been requested to be gift wrapped adds an additional working day on to estimated delivery time (excludes weekends and bank holidays).

SPECIAL DELIVERY INSTRUCTIONS

> Please note: If you specify any special instructions accompanying your delivery details, we cannot be held responsible if the parcel goes missing in transit.

> As the special instructions entered are automatically applied to the address, please make sure you double check these carefully.

 

> We make only one charge per order for delivery, even if we send you more than one parcel.

 

> So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you only pay one delivery charge.

PRE-ORDER ITEMS

> If a product states that it is a pre-order item this means we are awaiting a new delivery of an ongoing product or where a new product is subject to a launch date, we'll give you the opportunity to pre-order and reserve your product before it arrives with us.

> In this instance we'll give the due date next to the product size and we won't charge you until it's in stock.